If your question is not answered below, please contact our friendly reception team
by phone on 02 4981 8800 or email at reception@healthinabundance.com.au
or via our website contact form.
Health In Abundance is a mixed billing practice which means that most consultations will incur a gap fee after the Medicare rebate. Medicare rebates can be processed on the day back into your nominated bank account by our reception staff.
All Doctors charge individually which means if you don’t see your usual provider on the day your consultation fee may be different than you’re used to.
Pension card holders and children 15 years and younger will be bulk billed for most consults.
Discounted rates are offered for health care card holders.
Please see our fees page for more information.
At this time, telehealth appointments are only available for covid positive patients. Extenuating circumstances may apply.
Yes. All scripts and referrals require an appointment to give the doctor time to review your history and ask any relevant questions before issuing the script or writing the referral.
It is recommended for continuity of care that you see the same doctor each time you visit. However, in cases where your regular doctor is unavailable, your health information and history are accessible by all of our clinicians.
We are a teaching practice registered with the Australian College of Rural & Remote Medicine. A registrar is a qualified medical officer who is in the process of completing their specialist training to be a General Practitioner. Registrars participate in a 3 to 4 year program which sees them practice under the supervision and guidance of experienced GP supervisor in the general practice and hospital setting.
Here at Health in Abundance, Dr Rallings and Dr Behne are supervisors who oversee our registrars. Registrars are required to do rotations that give them experience across a range of health settings, which means they only able to stay at the one location for up to 12 months.
Our practice reserves a limited number of appointments each day for unforeseen, urgent medical issues. These appointments are triaged by our reception and clinical staff, and are allocated based on clinical need and availability.
Once our urgent on the day appointments are full, patients with urgent medical issues will be added to our daily triage list. This list is monitored and discussed with a GP throughout the day to ensure that urgent issues are not kept waiting for too long, and it is also reviewed by a GP before being finalised at the end of the day.
Health in Abundance FMP operates on a pre-booked appointment basis and is not a walk-in clinic.
As detailed above, our practice reserves a limited number of appointments each day for unforeseen, urgent medical issues. However, walk-ins are not guaranteed priority over patients who contact the practice by phone and will be triaged in the same manner as phone requests. Patients with urgent concerns are urged to call at 9am on the day to facilitate your care appropriately and as efficiently as possible.
If you have any respiratory or flu-like symptoms, we required you to do a rapid antigen test (RAT) no more than 4 hours before your appointment.
Respiratory symptoms include:
– Fever, chills
– Cough (new or worsening)
– Sore throat
– Runny nose, sneezing or congestion
– Shortness of breath or difficulty breathing
– Marked or unusual fatigue
– Muscle/body aches
– Headache
– Acute loss of sense of smell or taste
If you require care outside of our normal business hours, please contact GP Access on 02 4926 0500.
GP Access After Hours is an approved after hours service that provides timely care when your regular GP is closed.
If your concerns cannot wait for regular business hours, but you are not unwell enough to attend the emergency department, GP Access provides advice and appointments with experienced, compassionate GPs and Registered Nurses.
This service offers bulk-billing for eligible consultations, which can include a clinic based face-to-face appointment or, where appropriate, a Telehealth consultation.
For all further information, please visit the GP Access After Hours website below.
GP Access After Hours – Website
MyMedicare is a voluntary, op-in patient registration system that is part of the Australian Government’s ongoing commitment to strengthening Medicare for all Australians.
Please visit our MyMedicare FAQ for more details. Link below.
MyMedicare – Health In Abundance Family Medical Practice